Privacy policy

Last updated 8 November 2026

This policy explains what SparrowHost Technologies Private Limited collects when you use SparrowCodes and what we do with it.

What we collect

• Account details: email address, name, and the billing details you enter (billing name, mobile number, address, GSTIN, state).
• Usage records for each API request: time, model, provider, token counts, cost, latency and status. We do not store the text of your prompts or responses.
• Payment records from PayU: transaction id, amount, status and payment method. Card and bank details are handled by PayU and never reach us.
• Technical data: IP address and browser details for sign-in sessions and abuse prevention.

How we use it

• To run your account, bill usage, issue tax invoices and meet legal obligations, including GST record keeping.
• To prevent fraud and abuse, and to fix problems.
• To send service emails such as sign-in codes, receipts and low-balance alerts. We do not send marketing email without your consent.

Who receives it

• The model provider you choose receives the content of each request so it can produce a response. Their handling of that content is covered by their own terms.
• PayU processes payments. Our hosting and email providers process data on our behalf.
• Authorities, when the law requires it.

How long we keep it

Usage records are kept while your account is open and for up to 12 months after. Invoices and payment records are kept for the period Indian tax law requires.

Your choices

You can correct your details in Settings, and ask us to delete your account or send you a copy of your data by writing to support@sparrowcodes.com. We will reply within 30 days.