Terms of service
Last updated 8 November 2026
These terms are an agreement between you and SparrowHost Technologies Private Limited ("we") for use of the SparrowCodes website, dashboard and API (the "service").
The service
SparrowCodes gives you one API to call AI models run by third-party providers, including Anthropic, OpenAI, xAI and DeepSeek. We pass your requests to the provider you choose and return its response. Model availability and behaviour are decided by those providers and can change.
Your account
- You must give accurate details, including billing details used on tax invoices.
- You are responsible for everything done with your API keys. Keep them secret and disable any key you think is exposed.
- You must be at least 18, or have permission from a guardian, and able to enter a contract under Indian law.
Credits and payment
- The service is prepaid. You buy credits in US dollars (or in Indian rupees through PayU, converted to dollars at the published rate on the day you pay); each request deducts its cost based on the published prices at the time of the request.
- Each top-up includes a platform fee of 5.5%, and rupee payments also include GST at the applicable rate. The total is shown before you pay.
- Credits are not money, carry no interest and cannot be transferred between accounts. Refunds follow our refund and cancellation policy.
- We may change prices for future requests. The price in effect when a request runs applies to that request.
- Referral rewards are promotional credits, given once per referred account after its first paid top-up. If that payment is refunded, the reward is removed. We may withhold rewards obtained by referring yourself or through other abuse, and may change or end the programme for future referrals.
Acceptable use
You must not use the service to break any law, infringe others' rights, create malware, harass people, generate sexual content involving minors, or try to get around safety measures. You must also follow the usage policies of each model provider whose models you call. We may suspend accounts that break these rules.
Your content
You keep your rights in what you send and receive. We process it only to provide the service, as described in the privacy policy.
Availability and liability
We work to keep the service running but do not promise it will always be available or error-free, and model outputs can be wrong. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the three months before the claim.
Ending the service
You may stop using the service at any time. We may suspend or close accounts that break these terms. On closure, unused credits are handled under the refund policy.
Governing law
These terms are governed by the laws of India. Disputes are subject to the courts at the place of our registered office.
Contact
support@sparrowcodes.com